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As we’re getting ready to launch the Ethics Standard Board’s database of ABA Organizations in the US, I want to start collecting information from those in the field to help us bring visibility to which organizations are engaging in best practices so that the field can support them as employees and clients of ABA services.
I’ve created a scorecard system that I think can be implemented by running a series of surveys. The information will be gathered anonymously (so there should be no fear of retribution).
We will also be surveying organizations to gather information about the (1) type of services provided, (2) population served (via medical diagnoses); (3) age, and (4) setting(s) in which services are provided and any other information that will be helpful for parents to make a decision about which agencies to contact. And for employees to determine which organizations to work for.
I’m looking for feedback from BTs/RBTs and BCBAs on whether you would be able to complete a survey that looks something like this. Certainly, sharing this data will make an invaluable contribution to the field but this only works if people are willing to participate.
Ethical ABA Organization Scorecard (BT/RBT Roles)
COMPANY MISSION: Ethical application of quality ABA intervention to help improve lives.
Business Goal #1: Provide high-quality service with defined measurable outcomes
Business Goal #2: Provide a reinforcing and supportive environment for staff
Business Goal #3: Optimize business operations to achieve the greatest efficiency and effectiveness to maximize profitability (while maintaining Goals #1 and #2)
QUALITY MEASURES:
(1) Reasonable hourly rate (60th to 70th percentile) – 1 to 5 pts
(2) Guaranteed hours (at full or reduced rates) – 1 to 5 pts
(3) Paid training and structured onboarding (including shadowing opportunities) – 1 to 5 pts
(4) Quality supervision (more than 5% minimum required by the BACB) – 1 to 5 pts
(5) Ongoing professional development opportunities (even for BTs and RBTs) – 1 to 5 pts
(6) Benefits – 1 to 5 pts
(7) PTO (vacations and holidays) – 1 to 5 pts
(8) Paid driving time – 1 to 5 pts
(9) Mileage reimbursement – 1 to 5 pts
(10) Differentiated compensation program (calibrated for educational background, experience, and level of expertise) – 1 to 5 pts
(11) Defined career path (for career RBTs) – 1 to 5 pts
(12) Structured RBT supervision program – 1 to 5 pts
(13) System to measure BT/RBT Effectiveness to review supervisor performance – 1 to 5 pts
(14) Investments in employee retention / burnout mitigation strategies – 1 to 5 pts
(15) Efficient and effective Client Management and scheduling practices – 1 to 5 pts
(16) Job rotation program – 1 to 5 pts
(17) Customer satisfaction surveys – 1 to 5 pts
(18) Employee satisfaction surveys – 1 to 5 pts
(19) Collaborative and supportive corporate culture – 1 to 5 pts
(20) Client waitlist support – 1 to 5 pts

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Being an RBT for me was extremely fun because where were you going to find a place where you can be completely silly without having to worry what people thought about you? This was the only job that made me feel like I could make a dramatic difference while being myself.

I also liked to be surrounded by people that had the same goals of wanting to help kids and the teamwork made the job much easier and more enjoyable.

Change and progress was the ultimate goal for our kiddos. The early intervention program was seriously only a miracle because I saw changes in the kiddos that from day one, you wouldn’t even recognize who they were.

Changes from being able to utter 3-4 words where they can only make a syllable from when they started, the behavior decreases in which kiddo that used to engage in 30-40 0 self-harm to only half, learning how to wait during games, table work where they use to swipe and drop to the floor if they had to.

My favorite was when the parents would tell us what amazing progress they were making at home. I used to tear up and felt for these parents so much because it was already difficult for them and now, they can trust and rely on ABA and the therapists knowing their goal was ours.

By Emma Rogers, BA, RBT

Mother Child
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