Describe the gap
What task is difficult, for which staff, and in what setting? Ask staff what gets in the way; avoid recording client names or health details.
For organization training leads
When staff need training, supervision, or both
A short decision aid for managers considering a training purchase.
Use these prompts without including names or private health information about people your staff support.
Separate possible causes
A knowledge gap may call for learning. Unclear roles, unavailable tools, insufficient time or conflicting procedures may require a management response. Several causes can coexist.
Plan the support
Write one learning goal, the supervisor’s follow-up, and any operational change needed. Check that a course actually addresses the learning goal; training alone does not resolve every barrier.
Discuss your team’s need
Want help thinking through a staff learning need or a possible course? Start a conversation with our team. You can describe roles and goals without sharing client details.
For an introductory course for staff supporting autistic children, review the team evaluation kit and its scope and limitations before deciding whether it fits.
Further reading: CDC: quality training standards. These prompts are an independent adaptation for organization training leads.