1. Listen
What might the staff member ask to understand what matters to this family and what is already working for them?
For early intervention supervisors
Use this discussion with staff who visit young children and their families. It is a prompt for team learning, not an individual child’s intervention plan.
Use the made-up example below. Do not include names or private health information about people your staff support.
A family says that getting ready to leave home is the part of the day they most want to discuss. The staff member had planned to focus on a different routine.
What might the staff member ask to understand what matters to this family and what is already working for them?
How can the staff member check how the family prefers to communicate and whether the proposed next step fits the family’s priorities?
Who on the child’s team should be involved under your organization’s procedures, and how will the family participate in decisions?
Ask the group what they already know, which policies or tools they need, and where learning or supervision would help. Agree on one next step and who will follow up. Support for an individual follows that person’s plan and your organization’s procedures.
Want to discuss a staff learning need? Talk with our team. You can describe staff roles and the task without sharing client details.
Explore the early intervention training guide, including the course’s limits, before deciding whether it fits your staff.
This discussion prompt draws on ECTA Center: early intervention principles and practices. The scenario is fictional and is not from that source.