Content and fit
What exactly does the course cover? Who is it designed for? Is the content current? What does it exclude, and does it meet the team’s stated learning objective?
For organization training leads
Questions to ask a staff training provider
A buyer’s checklist for comparing course scope, access and purchasing.
Use these prompts without including names or private health information about people your staff support.
Access and support
How do learners enroll? What is the access period? Which devices and accessibility supports are available? Who can help if someone cannot sign in?
Purchasing and verification
What is the total price for the intended learners? Are there group eligibility rules? How do quotes, purchase orders and invoices work? What evidence of completion or learning is available? Get terms confirmed in writing.
Discuss your team’s need
Want help thinking through a staff learning need or a possible course? Start a conversation with our team. You can describe roles and goals without sharing client details.
For an introductory course for staff supporting autistic children, review the team evaluation kit and its scope and limitations before deciding whether it fits.
Further reading: CDC: quality training standards. These prompts are an independent adaptation for organization training leads.