Where is my CE certificate?

Sign in at store.special-learning.com and open your account dashboard. Certificates sit with the course or library they came from, and they stay there — you can come back and download the same certificate again years later. You don’t need an active subscription to download a certificate you already earned.

After you finish the content and pass the assessment. It’s generated at that moment, not on a nightly batch, so if you’ve passed and waited a few minutes and still see nothing, something went wrong and it’s worth telling us rather than waiting longer.

Yes. Email contact@special-learning.com with the course name and roughly when you finished it, and we’ll send it. The dashboard copy is the same document.

Check first that the assessment recorded a pass — a closed browser tab during the last question is the most common cause, and the fix is simply to take it again. If your account shows the pass and no certificate, that’s on us, not on you. Email contact@special-learning.com with the course name and the date you finished. We can see the record on our side and reissue it.

That’s a deliberate check, not a fault in your work. The BACB requires 40-hour RBT training to be completed over no fewer than 5 days and no more than 180 days. If our record of your start and finish dates falls outside that window, we don’t mint the certificate automatically — issuing one that’s facially outside the requirement wouldn’t serve you when you submit it.

Please contact us. Someone will go through your dates with you. Course records sometimes carry a start date from an earlier enrolment or a trial, and that’s fixable.

A small number of items are deliberately closed while we review their content, and a closed item isn’t a billing problem. If a course in a library you’ve paid for won’t open, tell us which one — we’ll either open it or tell you plainly why it’s closed and what we’re doing about it.

These are two different documents. A completion certificate records that you finished the course. A continuing education certificate additionally carries the CEU amount and our BACB ACE Provider number, which is what you need for certification maintenance.

If you took a course that carries BACB CEUs and the document you downloaded is the completion version, that can happen, and it’s our record-keeping rather than anything you did. Email contact@special-learning.com and say which course — we’ll check what your account records as earned and reissue the correct certificate. You don’t need to retake anything.

Worth knowing before you write: not every course carries CEUs, so a completion certificate is often exactly the right document. If you’re not sure which your course was, ask us and we’ll tell you.

Tell us and we’ll correct it. A certificate whose date doesn’t match when you actually did the work is a problem at renewal time, so this is worth raising even when it looks like a small thing.

If you downloaded a certificate before September 2026 and the date on it is clearly impossible, download it again — a date-handling fault was corrected on 31 August 2026, and re-downloading now produces the corrected document.

The certificate prints the name on your account. Correct it in your account profile and download the certificate again — the new download carries the new spelling. If it doesn’t, email us and we’ll fix it at our end.

A continuing education certificate from us carries your name, the course title, the CEU amount, the completion date, and our BACB ACE Provider number, OP-14-2437. That’s what you keep for your records in case you’re audited.

No. You enter your own CEUs in your BACB account. We never see or change it.

Your certificate is your documentation. The BACB asks you to enter each CEU in your BACB portal account as soon as you have your documentation, and to upload it. For a course from an ACE Provider like us, that documentation is the certificate we issue (ACE Provider OP-14-2437). Enter the details exactly as they appear on the certificate. The BACB adds CEUs to your account on its own only for BACB events. When you have entered all of your CEUs, you can recertify, no sooner than 45 days before your recertification date. We can only see the hours you've taken with us, so check your total and your cycle dates against your BACB account, not your Special Learning dashboard. The BACB's current instructions are in the BCBA Handbook at bacb.com.

The Video CE Library for Behavior Analysts carries BACB CEUs, including 3.5 Supervision hours. The BCBA 2-year cycle requires 32 hours including 4.0 ethics; supervisors also need 3.0 supervision. There’s more on this in our CEU FAQ.

Applied Behavior Analysis (ABA) is a scientific approach to understanding and improving behavior. It is one of the most studied approaches for autism, using systematic interventions based on learning theory principles.

BCBAs must earn 32 continuing education units (CEUs) during each 2-year certification maintenance cycle. At least 4 CEUs must be in Ethics. Certificants who supervise others must also complete at least 3 CEUs in Supervision.

Yes. Special Learning is a BACB Authorized Continuing Education (ACE) provider, ACE Provider #OP-14-2437. All CE Library courses count toward BCBA and BCaBA certification maintenance.

RBTs must complete 12 Professional Development Units (PDUs) during each 2-year certification maintenance cycle, distributed across at least 2 of 3 approved pathways: ACE provider training, in-service training, or university coursework.

A CE Library is a curated set of 15-20 courses delivering BACB CEUs, including 3.5 hours of Supervision at $199 for 12 months of access, designed for BCBAs and BCaBAs. All Access provides unlimited access to 200+ hours of content across all libraries for $299 for 12 months of access, ideal for BCBAs wanting variety, RBTs building PDUs, or organizations with multiple staff.

Effective July 1, 2026, the BACB ACE Provider standard adds participation monitoring to self-paced (asynchronous) CE: providers must monitor participation in each event. The handbook’s example measure is at least three knowledge-assessment questions per CEU, or another form of required active responding. This is a provider-side requirement and does not change your CEU count, renewal cycle, or deadline. Special Learning CE already includes embedded assessment, so there is nothing you need to do differently.

V-CAT (Virtual Consultation, Assessment and Therapy) is Special Learning's remote ABA therapy program that connects families and professionals with board-certified behavior analysts. It includes a free 60-minute initial consultation.

Yes. Team plans are 12 months of access: All Access at $249 per seat for 5 seats, and CE Library team plans at $219 per seat for 10 seats or $199 per seat for 25 seats. Larger teams get custom pricing for 50+ seats.