BACB ACE Provider · OP-14-2437 Founded 2010 32,000+ customers 100+ countries V-CAT Consultation

Help

Answers for people who've bought something from us and need to get to it.

Getting to what you bought

Finding your certificate, what to do when it hasn't appeared, and how to get a wrong name, date or certificate type corrected.

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Finding a file you bought, why a library or webcast isn't a file at all, and what the refusal messages on a download link actually mean.

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Your account

Everything you've bought is listed in your account, and that list outlives any email we sent you.

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Email contact@special-learning.com and tell us what you bought and what you're seeing. A person reads every message.

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Authorization as an ACE Provider does not imply endorsement or approval of the ACE event content by the BACB.

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