Where is my download?

There are three places, and they all show the same link:

• The confirmation page shown right after you check out.
• The order confirmation email sent to the address on the order.
• Your account, any time after that: sign in and open your purchases.

Your account is the one that doesn't expire or get deleted, so start there if the email is gone.

Every item you buy gets its own access code, and the download link is that code on the end of a web address. Keep the whole link together. If you're typing it by hand, or your email program's broken it across two lines, it's easy to lose the last few characters. A code missing one character is refused exactly like a wrong one.

Treat the link like a key rather than a page address. For anything we give away free, the link opens the file on its own, without signing in, so it'll work for whoever you send it to.

That's expected. Those aren't files. A library, a course and a webcast all open inside your training library, and they stay there for as long as your access lasts. There's no file to keep on your computer.

Sign in at store.special-learning.com/customer/login and open your training library. If you follow a download link for one of these, it'll send you to the same place.

Certificates work differently and have their own page: Where is my CE certificate?

For anything you paid for, you need to be signed in as the account that bought it. This message usually means one of two things: you're signed out, or you're signed in on a different account from the one used at checkout, a work address instead of a personal one, for example.

Sign in at store.special-learning.com/customer/login with the address the order confirmation was sent to, then open the link again.

The order hasn't finished on our side, so delivery is still held. If you've been charged and still see this, send us the order number. Don't buy it a second time.

The code didn't match anything. Nearly always the link's incomplete: copied without its last characters, or wrapped onto a second line by an email program. Go to your purchases and use the link there instead of the one in the email.

Applied Behavior Analysis (ABA) is a scientific approach to understanding and improving behavior. It is one of the most studied approaches for autism, using systematic interventions based on learning theory principles.

BCBAs must earn 32 continuing education units (CEUs) during each 2-year certification maintenance cycle. At least 4 CEUs must be in Ethics. Certificants who supervise others must also complete at least 3 CEUs in Supervision through December 31, 2026, and 4 from January 1, 2027.

Yes. Special Learning is a BACB Authorized Continuing Education (ACE) provider, ACE Provider #OP-14-2437. All CE Library courses count toward BCBA and BCaBA certification maintenance.

RBTs must complete 12 Professional Development Units (PDUs) during each 2-year certification maintenance cycle, distributed across at least 2 of 3 approved pathways: ACE provider training, in-service training, or university coursework.

A CE Library is a curated set of 15-20 courses delivering BACB CEUs, including 3.5 hours of Supervision at $199 for 12 months of access, designed for BCBAs and BCaBAs. All Access provides unlimited access to 200+ hours of content across all libraries for $299 for 12 months of access, ideal for BCBAs wanting variety, RBTs building PDUs, or organizations with multiple staff.

Effective July 1, 2026, the BACB ACE Provider standard adds participation monitoring to self-paced (asynchronous) CE: providers must monitor participation in each event. The handbook’s example measure is at least three knowledge-assessment questions per CEU, or another form of required active responding. This is a provider-side requirement and does not change your CEU count, renewal cycle, or deadline. Special Learning CE already includes embedded assessment, so there is nothing you need to do differently.

V-CAT (Virtual Consultation, Assessment and Therapy) is Special Learning's remote ABA therapy program that connects families and professionals with board-certified behavior analysts. It includes a free 60-minute initial consultation.

Yes. Team plans are 12 months of access: All Access at $249 per seat for 5 seats, and CE Library team plans at $219 per seat for 10 seats or $199 per seat for 25 seats. Larger teams get custom pricing for 50+ seats.