Agency training toolkit / Access launch checklist

Group training access launch checklist

A course is useful when people can open it. Use this checklist after choosing or purchasing training to coordinate a smooth start and follow up on access problems.

Source: CDC Quality Training Standards, https://www.cdc.gov/training-development/php/qts/

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Tick items as your team completes them. Checkmarks stay in this page while it is open; use print or PDF to keep a copy.

Before learners start

Confirm the course, number of learners, access period and start date with your provider.Name a coordinator who will track access questions and a contact who can resolve them.Share the provider's sign-in instructions and support contact through your normal staff channel.Set aside a time for the group to try opening the training on the devices and network they plan to use.

At launch

Ask each learner to sign in with their own account and open the assigned training.Check that learners can navigate to the first activity and know how to find help.Collect access issues through your organization's usual secure process; do not collect passwords.

Follow through

Route unresolved issues to the right support contact with the course name and a clear description.Ask affected learners to try again after a fix, and record whether access now works.Agree on the next progress check and tell the team who to contact if circumstances change.

Keep your plan moving

Track group progress · Hand off the training plan · Explore the agency toolkit

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View Level 1 group training