Free tool for agency leaders
Team training needs survey
Ask your team what work needs support before choosing a training program. Copy these seven questions into your own survey or use them for a group discussion. Adapt them to your team and do not request client-identifying information.
Seven questions to share
Use these as written or adjust the language for your team.
- What is your role, and what work do you most want support with?
- What knowledge or skill would help you do that work?
- What would you like to be able to explain or do after training?
- What has helped you learn in your role so far?
- What might make training difficult to access or complete (such as time, device, language or location)?
- What other changes to tools, information or workflow would help, alongside or instead of training?
- What questions or additional support would you want after training?
What to do with the answers
- Look for recurring work needs and ask a supervisor and team representatives to clarify what matters most.
- Separate learning needs from possible changes to tools, time, communication or workflow.
- Choose an observable learning goal, the support needed and a date to review progress.
Turn the answers into a team training plan · Plan the first 90 days